Privacy policy

Last Updated: 19/12/2025

At MarLoDesignCo. LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, place an order, or interact with our services.

By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following information:

A. Personal Information

Provided voluntarily when you:

  • Place an order

  • Create an account

  • Submit a contact form

  • Request a return or support

This includes:

  • Full name

  • Email address

  • Phone number

  • Billing & shipping address

  • Payment details (processed securely through third-party processors)

B. Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Device type

  • Browser information

  • Pages viewed

  • Cookies and usage data

This helps us improve website performance and user experience.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Communicate order updates and tracking

  • Provide customer service and support

  • Improve website functionality and performance

  • Prevent fraudulent activity

  • Send promotional updates (only with your consent)

We do not sell or rent your personal information to third parties.

3. Payment Security

All payments are processed through secure third-party payment providers (e.g., Shopify Payments, PayPal).
We do not store or have access to your full credit card information.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve browsing experience

  • Remember your preferences

  • Track website analytics

  • Support essential site functionality

You can disable cookies in your browser settings, but some website features may not function properly.

5. Sharing Your Information

We only share your information with trusted third parties when necessary, including:

  • Payment processors

  • Shipping carriers

  • IT and website service providers

  • Fraud prevention tools

These partners are required to keep your information confidential and secure.

We do not share personal information for marketing purposes without your consent.

6. Protecting Your Information

We implement industry-standard security measures to protect your data, including:

  • Encrypted website browsing (HTTPS)

  • Secure checkout

  • Limited internal access to customer information

  • Regular website and security updates

While no method is 100% foolproof, we take every reasonable step to safeguard your data.

7. Your Rights & Choices

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Update or correct your information

  • Request deletion of your account or data

  • Opt out of marketing emails at any time

To make a request, email us at marlodesigned@gmail.com.

8. Data Retention

We retain order information for recordkeeping, tax, and reporting purposes unless you request removal (where allowed by law).

9. Children’s Privacy

Our website is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.

10. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content. Please review their policies separately.

11. Policy Updates

MarLoDesignCo, LLC may update this Privacy Policy at any time.
All changes will be dated at the top of this page.
We encourage you to review the policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

📧 Email: marlodesigned@gmail.com
📞 Phone: +1 (508) 397-4777

We’re here to help and ensure your information is handled responsibly.